Processing Time
I sew and embroider all the elements of my items by hand; therefore, your order will be ready to ship 1-3 weeks after the order is placed.
Please contact me if you need your item sooner.
Shipping Times & Costs
| Country | Shipping Method | Price | Estimated Shipping Times | Tracking Information |
|---|---|---|---|---|
| UK | 2nd Class | FREE | 3-5 working days | No |
| 1st Class | £1.50 | 1-3 working days | No | |
| Tracked 48 | £4.00 | 1-3 working days | Yes | |
| Europe | Standard Tracked | £9.00 | 3-5 working days | Yes |
| Worldwide | Standard Tracked | £10.00 | 5-10 working days | Yes |
I ship from England via Royal Mail.
Returns & Exchanges
I always want you to be happy with your purchase. If for any reason you are not satisfied with your items, you can return them in their original condition for a refund. Returns must be postmarked no later than 7 days after receiving.
Personalised items cannot be returned or exchanged.
If for any reason there is a problem with a personalised item, please let me know and I will be happy to work with you to find a solution.
Cancellations
Due to handmade nature of the products, I don’t accept cancellations.